Fairhill Operations (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise engage with us.
By using our website or engaging with our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data when you interact with our website or use our services:
- Personal Identification Information: Name, email address, phone number, business name, job title, and other relevant contact information.
- Financial Information: Payment details, invoicing information, and any other data necessary to process payments for our payroll services.
- Professional Information: Information related to your employment, contractors, or payroll details that are necessary for processing your payroll services.
- Website Usage Data: We automatically collect information about how you use our website through cookies and analytics tools, including IP addresses, browser type, device type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: To process payroll, manage client accounts, communicate about services, and provide the necessary support to clients.
- To Communicate with You: To respond to inquiries, send important updates, and provide customer support.
- To Improve Our Website and Services: To understand how our website is used and improve user experience through website analytics and feedback.
- To Comply with Legal Obligations: To fulfill legal obligations, such as tax reporting, record-keeping, and any other regulatory compliance requirements related to payroll.
3. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us provide payroll services or who assist with website hosting, analytics, or customer support. These service providers are required to protect your data and use it only for the purposes for which it was provided.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owner or business partner, but we will notify you if this occurs.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymise it.
5. Security of Your Information
We take the security of your personal data seriously and have implemented reasonable technical and organsational measures to protect it from unauthorised access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute